Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need to update email settings?
userofemail's profile

Contributor

 • 

3 Messages

Monday, June 19th, 2023 3:51 PM

Sending email with attachment

I type email and try to attach document but I get error message "email cannot be saved as draft? plus there's a big hot pink exclamation point on the attachment, which is really not even there.  I have no idea why this is happening but I need to be able to send attachments.  I just moved from Firefox over to Chrome and it's not happening in Chrome.  I'd originally always used Chrome but moved to Firefox, temporarily until I can determine why multiple browsers keep opening up in Chrome.

Please help me fix this problem so I can attach documents in my email and actually send them.

Former Employee

 • 

32.9K Messages

11 months ago

Why would you think this is an AT&T issue?

Contributor

 • 

3 Messages

11 months ago

It’s only happening in my att.net email. It’s not a problem with any of my other emails. It won’t let me save the email as a draft which is strange. I’m finished with the email & ready to send it once I attach my document. Once I click paper clip & select file to attach, I get the message “message cannot be saved as draft” & hot pink exclamation mark appears on the attachment. 

The weird thing is that it does this for a week or two & all of a sudden it’s working fine. No warning when it changes, it just does. Any ideas or suggestions?

9 months ago

I have the same problem only without the pink exclamation point. How about some help here anyone!

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.