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userofemail's profile

Contributor

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3 Messages

Monday, June 19th, 2023 3:51 PM

Sending email with attachment

I type email and try to attach document but I get error message "email cannot be saved as draft? plus there's a big hot pink exclamation point on the attachment, which is really not even there.  I have no idea why this is happening but I need to be able to send attachments.  I just moved from Firefox over to Chrome and it's not happening in Chrome.  I'd originally always used Chrome but moved to Firefox, temporarily until I can determine why multiple browsers keep opening up in Chrome.

Please help me fix this problem so I can attach documents in my email and actually send them.

Former Employee

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32.9K Messages

5 months ago

Why would you think this is an AT&T issue?

Contributor

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3 Messages

5 months ago

It’s only happening in my att.net email. It’s not a problem with any of my other emails. It won’t let me save the email as a draft which is strange. I’m finished with the email & ready to send it once I attach my document. Once I click paper clip & select file to attach, I get the message “message cannot be saved as draft” & hot pink exclamation mark appears on the attachment. 

The weird thing is that it does this for a week or two & all of a sudden it’s working fine. No warning when it changes, it just does. Any ideas or suggestions?

3 months ago

I have the same problem only without the pink exclamation point. How about some help here anyone!

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