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TwinbrookDave's profile

Tutor

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24 Messages

Thursday, September 7th, 2023 5:05 PM

Preview files

I can no longer preview PDF or Word files in email attachments.  Is there a fix?  Thanks You.

Accepted Solution

Community Support

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232.2K Messages

9 months ago

We are here to help you with sending attachments, @TwinbrookDave.

 

We suggest that you clear your cache and cookies on your browser, as this will get rid of anything affecting those attachments to load properly.

 

You can also try these steps, if you are having trouble with those attachments: 

 

Preview attachments in emails.

http://sm.att.com/30dde9cd

 

Check here how to add, remove, or view email attachments in AT&T Mail.

http://sm.att.com/abd29ac7

 

 

Let's work together to fix this.

AshR, Community Forum Specialist

 

Accepted Solution

Tutor

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24 Messages

9 months ago

Thanks for your reply.  Problem solved.  I was not clearing cookies and web pages properly.  Thanks again for your help

Community Support

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232.2K Messages

9 months ago

Hey @TwinbrookDave,

Happy to hear this, If you have further questions please feel free to reach out to us.

Thank you for contacting AT&T Community Forums.

AshR, Community Forum Specialist


 

 
 
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