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Need to update email settings?
Tutor
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20 Messages
Thursday, September 7th, 2023 5:05 PM
Preview files
I can no longer preview PDF or Word files in email attachments. Is there a fix? Thanks You.
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Updated
3 months ago
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Accepted Solution
ATTHelp
Community Support
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225.7K Messages
3 months ago
We are here to help you with sending attachments, @TwinbrookDave.
We suggest that you clear your cache and cookies on your browser, as this will get rid of anything affecting those attachments to load properly.
You can also try these steps, if you are having trouble with those attachments:
Preview attachments in emails.
http://sm.att.com/30dde9cd
Check here how to add, remove, or view email attachments in AT&T Mail.
http://sm.att.com/abd29ac7
Let's work together to fix this.
AshR, Community Forum Specialist
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Accepted Solution
TwinbrookDave
Tutor
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20 Messages
3 months ago
Thanks for your reply. Problem solved. I was not clearing cookies and web pages properly. Thanks again for your help
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ATTHelp
Community Support
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225.7K Messages
3 months ago
Hey @TwinbrookDave,
Happy to hear this, If you have further questions please feel free to reach out to us.
Thank you for contacting AT&T Community Forums.
AshR, Community Forum Specialist
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