
New Member
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2 Messages
Inbox only shows 2 months of emails
Hello,
My inbox shows approximately 2 months of emails. Could I find help in retrieving many years worth of emails? I really don't know what happened for all older emails vanished.
Thanks!
ATTHelp
Community Support
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225.6K Messages
2 years ago
We understand how important it is to be able to view old emails, @2022jmv!
You may want to try looking through your spam or junk folders to see if they've been moved.
Depending on the email client and settings you're using, your older emails may automatically be deleted after some time. If you'd like to disable this, you can go to the Tools or Edit menu in your email client and look for Accounts, Options, or Preferences. You may also search the Help section in your email client for help with POP mail. You should look for a check box/feature like this:
If the emails have been deleted, it is possible to restore the emails via submitting an email restore request. You'll want to keep the following in mind:
If you have any other questions, please let us know. Thank you for contacting AT&T Community Forums.
Raiden, AT&T Community Specialist
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2022jmv
New Member
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2 Messages
2 years ago
Thank you for your response! All of a sudden the years of mails are all gone. I've submitted he restore request in hopes the emails can be saved and returned to my inbox.
Thanks again!
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ATTHelp
Community Support
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225.6K Messages
2 years ago
It's our pleasure, @2022jmv! Please keep us updated and feel free to reach back out if you have further questions or concerns!
Wesley, AT&T Community Specialist
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FOR__796
New Member
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4 Messages
1 year ago
How do I put in a request to restore my email messages? I can no longer see messages older than a year.
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