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Community Support

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2.6K Messages

Wed, Oct 30, 2019 6:25 PM

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Help With Your @Currently.com Email

What is Currently going on?new_email.jpg

 

In short, Currently.com is a new free email service powered by AT&T. We're here to help and we'd love to get your feedback. 

 

Want to check out the new email?

  1. Go to currently.com
  2. Select the Sign-On button located on the upper right section of the page
  3. Select Create AT&T Account when the sign-in box appears
  4. Follow the prompts

 

Let us know what you see!

This is a new email and we need your feedback to modify and improve the experience. Let us know what is going on by posting below. If you are not an AT&T Community Member, not to worry, signing up is easy and takes less than 30 seconds!


Currently.com FAQs!

 

What is an Currently.com email account? 

The Currently.com email addresses are fully functional email accounts provided by AT&T which can be accessed at www.currently.com.

 

Are Currently.com emails part of AT&T? 

Yes, AT&T has created a new email domain as part of its launch of the www.currently.com web portal. 

 

How do I access my Currently.com email address?

Via Currently, from AT&T – Go to www.currently.com via your web browser and click on sign in from the top right corner. Enter your email address and password and click ‘continue’.

Via Email AppConfigure your mail application using the following steps:

  • For Android, go to the Email app > Email Settings > Add Account > select Yahoo!
  • For iOS, go to Settings > Passwords & Accounts > Add Account > select Yahoo!

 

What’s the difference between an @att.net and @currently.com email address?

Both the @att.net and @currently.com email addresses are part of the AT&T email family.  The @att.net email address can be used for users with AT&T services (like Uverse, DirecTV, DSL, etc.) and users who just need to use a free email account.  At this time, the @Currently.com email address is solely a free email service offering to those who would like a new email address, first-time email account holders, those who have changed their name, and/or anyone in need of an email address.

 

Who is eligible for a Currently.com email address?

Email addresses are available to anyone over the age of 13 (under 13 with consent from a legal guardian).

 

What is the relationship between www.currently.com and AT&T?

AT&T provides a free website, hosting breaking news, entertainment, finance, sports, and more at www.currently.com (formerly att.net)

 

How many Currently.com email addresses can I have?

Users can create up to three email addresses with a single IP address.

 

Are Currently.com email safe to use? 

Yes, each Currently.com email account is part of the AT&T email family and is protected by AT&T’s enhanced authentication security.

 

What is the storage capability of an Currently.com email address?

Currently.com email offers up to 1Tb of storage for its users.

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

1 Attachment

Accepted Solution

Official Solution

Community Support

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2.6K Messages

3年前

Check out what Currently is about above. 

 

ChrisZ, AT&T Community Specialist 

New Member

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1 Message

2年前

I have been losing access to [email scrubbed] for a while now. I came across your site that says I can change it over to currently.com. Whenever I attempt it, it says bad request. I was using yahoo before with the sbcglobal.net domain; and I was able to switch that over to [email scrubbed], but there were none of my old emails or contacts there. As I said, switching my ATT email over to currently has not been successful. Is this where all of my old email/contacts would be? Or is there a way to get them transferred to the yahoo e-mail? Remember, I cannot get into the sbcglobal.net email.

(edited)

New Member

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1 Message

2年前

I am so upset with the switch from att.net over to currently.com. I’ve lost all of my att.net saved emails. Doesn’t look like I had a choice but to switch, and there wasn’t any information on how/if my incoming att.net emails would somehow transfer over to populate the new currently.com platform. Done with ATT! I’m happy with my new gmail.com account. It was a hassle, but I’ve contacted all of my accounts (banking, etc.) and switched over to gmail.

New Member

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1 Message

2年前

Does att.net offer a paid version of the email? I don't like the ads and I would like a better spam filter that will actually block international emails from entering my mailbox period.

New Member

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1 Message

2年前

I can no longer sign into my email using att.net.  Am I now forced to use currently through att.com and need to create another email address or can I still use the @att.net endpoint to receive emails?  My email is tied to my business!

 

Note: I still receive emails on my Android but I cannot get to them on my laptop while attempting to sign in on att.net.

 

Please help!

(edited)

New Member

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10 Messages

2年前

Currently, my att emails are inaccessible.

 

I have deleted my cache and cookies and history, relaunched my browser, restarted my computer, turned it off and on. Heck, I even left the room (to cool off, mostly) - and yet NOTHING works.

 

Please fix this!

Please.

ATTHelp

Community Support

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195.2K Messages

2年前

Hi @Keith_Paxton20, we definitely want to get this taken care of for you! 

 

Would you be able to provide this information? 

  • What device(s) are you using? 
  • What browser are you using?
  • Have you tried any other browsers?
  • What error are you seeing? 

Thanks for working with us! 

 

Raychel, AT&T Community Specialist

New Member

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10 Messages

2年前

Hello Raychel,

 

I have been trying to access my att.net email for a few days on a laptop (pc) through Google Chrome, Internet Explorer and Microsoft Edge and they each redirect me to a yahoo mail, or in the search window there are two long strings of confusing alpha-numeric entries that rotate back and forth, and has "logout successful" on the tab at the top left corner.

 

I have tried to contact ATT Customer Service several times, even spending three hours being transferred from one agent to another with no success.

 

Apparently, I am not the only one having this issue, having seen many of the same comments on this forum.

 

To be honest, I have about given up on att mail. I have it on all sorts of important business documents, which will all have to be changed.

 

I hope you fix this problem soon.

 

However ...

 

Just now I tried one final time to log onto att.net mail, and voila! I got in. I wish I could be confident that the next time I log-in, I will have the same success.

 

Frustrated,

Keith

ATTHelp

Community Support

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195.2K Messages

2年前

HI @ Keith_Paxton20, the http://sm.att.com/e7d74d68 email address is solely a free email service offering to those who would like a new email address, first-time email account holders, (formerly http://sm.att.com/c07adc7e).

 

 

http://sm.att.com/e7d74d68 email account is part of the AT&T email family and is protected by AT&T’s enhanced authentication security.

 

We are happy that you were able to login to your email account.

 

There is a safety measure in place for too many failed attempts, that will lock your account for 24-hours.

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

New Member

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10 Messages

2年前

Lafayette,

Thank you for responding.

I don't want a new email address.

I want to be confident that I can use my current att.net email address.

As a long-time AT&T customer, I am displeased with this present poorly-executed mail merger. It is not what I have expected with AT&T.

New Member

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2 Messages

2年前

Insufficient information on what will happen to email sent to previous ATT addresses at Yahoo that are about to be shut down (such as bellsouth.net addresses), and what will happen to email sent to such previous addresses in the future.  If any information about this was sent in the past, it looked so much like spam that I didn't read or save it.

Tutor

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8 Messages

2年前

Hello, I currently have an att.net email - will it be migrated to this platform & not stay associated with my DSL account?  We also have bellsout.net email accounts, what happens to them?

Thanks!

New Member

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1 Message

2年前

Can I use my previous email and user name and password from Yahoo. I can't sign in. Do I need to create a new user name and password? I can't sign in even with the new website currently.

New Member

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2 Messages

1年前

I thought I was the only one  having problems connecting to att.net now that it's been moved to currently.com!  I too am a long time ATT customer who is extremely frustrated with a poorly working email account ever since the move to Currently.com.  I'm wondering whether it has something to do with my computer security settings or firewall.  Does anyone have any suggestions on how to resolve the connection/functioning issues?  ANY help would be appreciated.  EPT-frustrated

New Member

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2 Messages

1年前

Many people, such as me, don't like changing their email addresses.  I'm still using my bellsouth.net email address, but only because Yahoo allows this.  I'm even thinking of moving off ATT entirely, but not until I find a way to keep my ATT landline phone number.

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