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doconeil's profile

New Member

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4 Messages

Sat, Jun 4, 2022 5:55 PM

Garbled text messages in bellsouth.net email account

Receiving garbled text (metadata?) msgs on my laptop... How can it be corrected?

 Excerpts of msg from Walgreen's ...

<meta name=3D"viewport" content=3D

/* triggers "view in browser" link in Outlook */

#outlook a {

3D"https://campaigns.walgreens.com/content/campaigns/walgreens/m=

aster/canyon---front-of-store/-c3688--mass-personalized-offer/massp

 

New Member

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4 Messages

2 m前

They all seem to be advertisements from vendors ...pharmacy, supermarket...

ATTHelp

Community Support

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195.8K Messages

2 m前

We're here to help with spam emails doconeil.

 

When it comes to spam emails we suggest that you do not click any links if you're not sure of the source. We would like to ask you a few questions so that we can better assist you.

  • What version of Outlook are you using? This will help with understanding what version of the client your using.
  • Does this happen when checking email at Currently.com? This will help us with seeing if this is a client related problem.

In the meantime you can take a look at our article that helps with steps on how to report spam.

 

Looking forward to your response.

 

Charles, AT&T Community Forums

 

 

New Member

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4 Messages

2 m前

I don't use Outlook. However, I do note that when I save emails it defaults to Outlook and is unreadable so I have to open with "mail." That is, to read.

ATTHelp

Community Support

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195.8K Messages

2 m前

Let us help with how to stop spam doconeil.

 

There is really no way to stop spam emails, but you can filter spam emails so that they don't come to your inbox.

These should help with slowing down the spam emails. Please let us know if that works for you.

 

Charles, AT&T Community Forums

 

 

 

ATTHelp

Community Support

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195.8K Messages

2 m前

We're here to help resolve your glitched text, doconeil!

 

When using Currently, are you still seeing these glitched messages? Currently is directly supported by AT&T, so we recommend it to limit outside factors for troubleshooting.

 

If you are only seeing this outside of Currently, we suggest checking this Microsoft support article on garbled messages

 

If you are still experiencing this, let us know the following:

  • What webmail client or application are you using? This will help us with determining how far we will be able to assist with getting this fixed for you.
  • Where are you seeing the garbled messages? We understand that you're experiencing this when saving e-mails, but is it showing on any other e-mails or folders?

Let us know. We hope to hear back from you!

 

Donovan, AT&T Community Specialist

 

Visitor

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2 Messages

2 m前

I'm getting the same thing. All started  the beginning of June.

tonydi

ACE - Guru

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6.2K Messages

2 m前

Moving this entire thread to the Email forum.

@whinnies   Are you using the Mail app in Windows?  If so, there are a few threads in the Email forum discussing this.  HERE is one and in one of my comments in there I've included a link to another discussion on the Microsoft forums.

At first it appeared it was just another in the long list of Yahoo issues, but subsequently we found that Mail got an update on 6/2 so it's more plausible that Microsoft is responsible.  Unfortunately, no telling if (or when) they might fix Mail since they've said a new mail client will replace Mail in the not to distant future.

So right now your options are A) keep Mail and hope MS fixes it soon, B) switch to using a web browser and going to www.currently.com to log in and do your email, or C) switch to another email client like Thunderbird.

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