Observer
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4 Messages
Forwarding prodigy.net or att.net email?
My dad has dementia and I am trying to help my mom forward his legacy prodigy.net (sigh, yes, I know) email to my mom's gmail.
As everyone on this forum knows, the old prodigy, bellsouth.net, sbcglobal.net, etc accounts are all now handled through currently.com and yahoo.com. Yahoo mail no longer allows mail forwarding from within their portal without paying monthly for Yahoo Mail Plus. I have the correct password and tried accessing the account within gmail using yahoo pop servers without success. I have also tried using these pop servers detailed on att:
https://www.att.com/support/article/u-verse-high-speed-internet/KM1010523/
Can anyone tell me how to either forward old prodigy.net (att.net/sbcglobal.net/etc) email accounts to Gmail or access them through Gmail (or Google Workspace) via POP or other means?
joelburns
Observer
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4 Messages
2 years ago
Would there be any benefit to pulling my parents unpaid att.net (prodigy) account and subaccount into my paid att account? Would the $300/mo I give AT&T help this cause any?
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tonydi
ACE - Guru
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9.9K Messages
2 years ago
IF you can log into your prodigy.net email account using a browser and going to currently.com then you can import those emails and contacts over to Gmail.
Log into your Gmail account and go to Settings, then See all settings, then Accounts and Import.
Look at the Import mail and contacts section. You can put in your AT&T email address and password and Gmail will pull everything over and keep pulling new emails for 30 days. If you've got a ton of email to import it could take many hours (sometimes even a couple of days) before it's done.
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joelburns
Observer
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4 Messages
2 years ago
Thanks @tonydi
We don’t need to import existing mail. I want new email sent to my dad’s acct to start showing up in my mom’s Gmail so that she doesn’t have to separately log into my dad’s account.
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tonydi
ACE - Guru
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9.9K Messages
2 years ago
You have the option to leave the existing email and only import new emails for the 30 days. It used to be that you could start it up again after that. But I haven't tried that in a few years so I don't know if it still works that way.
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fgdfgrd
New Member
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1 Message
2 years ago
i am also facing same problem. can any expert help me out. Thanks
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ATTHelp
Community Support
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231.5K Messages
2 years ago
Let us shed more light on email forwarding for you, fgdfgrd.
As of 2018, email account forwarding has been retired. Meaning, you aren't able to forward your AT&T Mail account to another email inbox anymore. However, you can still forward individual emails. The process for forwarding individual emails depends on what email client you're using (Gmail, Yahoo! Mail, Currently, etc.).
If you need help with that process, just let us know.
Aminah, AT&T Community Specialist
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