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MarissaL's profile

2 Messages

Tuesday, January 23rd, 2024 2:58 PM

Emails before 2018

I have an sbglobal.net email account and just noticed that the oldest email I have is from 2018.  May I still get my old emails from before 2018?

Community Support

 • 

231.3K Messages

3 months ago

Hi, @MarissaL,

 

I will help you with the query raised. You can restore it to a previous time to retrieve old messages. Please follow the below steps to recover the old emails.


Get recently lost or deleted emails back using the Missing Mail Restore feature. Complete a restore request form, and we’ll do the rest.

Before you ask us to restore your messages, keep in mind:

    Restoration efforts aren’t always successful.
    Recovered emails go into the same folders they were in on the restore date you pick. Check your    trash folder if you can’t find them after the restoration.

I hope the above steps works.

Please reach us back if yo sill need any assistance on the same.

Thank you.

Justin, AT&T Commmunity Forum Specialist
    

2 Messages

3 months ago

Thank you, I will try that.

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