Tutor
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24 Messages
Email 1/2 gone
Left an email in drafts folder to finish next day. When I retrieved it, it was only 1/2 there. Got message that read: 'Email cannot be saved to this folder', and in the lower right corner of my screen the word 'saving' seemed to be busy. Other wierd things have been happening as well. In looking for the missing portion of my email I checked all my folders and every one of them was empty. (I know I have a lot of emails in my inbox and sent folders) Is there any way to retrieve my complete email?
Nornotta
ATTHelp
Community Support
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215.3K Messages
1 year ago
We'd be happy to help you recover your emails, IvaProblem.
We suggest starting with some basic troubleshooting from our Login and Email Solutions guide.
Clear your cache and cookies - the most common fix
Update your browser - many features are only compatible with the latest browser and we recommend updating it
Test signing in to your webmail using another browser
Disable browser tools or add-ons - this varies by device and browser
Disable your firewall - this varies by device and browser
Let us know if this helped. If not, we'll try another way!
Aminah, AT&T Community Specialist
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