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Vslparis's profile

1 Message

Monday, March 25th, 2024 5:25 AM

Disappearing e-mails of Flash.net

I have a flash.net account and this morning all my emails in my Inbox  from yesterday to 2022 have disappeared. How can I recover those emails ?

Community Support

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232.2K Messages

2 months ago

Hi @Vslparis

We understand your concern with regard to missing emails. Let's point you in the right direction.

Get recently lost or deleted emails back using the Missing Mail Restore feature. Complete a restore request form, and we’ll do the rest. 

Before you ask us to restore your messages, keep in mind:

 

  • We can only restore emails from the past 7 days.
  • You can’t cancel a restore request.
  • Restoration efforts aren’t always successful.
  • Recovered emails go into the same folders they were in on the restore date you pick. Check your trash folder if you can’t find them after the restoration.
  • You should back up any important emails received or sent in the past 7 days. 

Was your account hacked or compromised? Be sure to secure your account before asking us to restore your email messages. Find out how to troubleshoot and secure your account at att.com/hackedID.

If you have any other questions, please feel free to write back to us. We're here to help!

Thank you.
Tess, AT&T Community Specialist.

 

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