Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
Need to update email settings?
lrphillips13's profile

New Member

 • 

1 Message

Tuesday, December 6th, 2022 12:26 AM

Combined | Linked Accounts

I have an SBCglobal & ATT.net account.  I combined them today using the sbcglobal account in error.

First I'm not sure about the benefit - because now I do not seem to have ANY access to my ATT.net account which is the more current of the two.

HOW do I undo this error?  Help is much appreciated as I'm am trying not to freak out.

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

207.7K Messages

2 months ago

We're here to help with getting your accounts unlinked, @lrphillips13!

 

To remove a linked account, follow the steps listed below:

  1. Go to Profile.
  2. Select Sign-in info.
  3. In My linked accounts, choose Remove this account for the account you want to unlink.
  4. Select one of the following, if prompted:
    • A secondary user to replace you as the primary user
    • No one
  5. Choose a new primary account, if prompted.
  6. Follow the prompts to remove the account from your ID.

Let us know if this helps!

 

Lacey, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.