Combined | Linked Accounts

I have an SBCglobal & ATT.net account. I combined them today using the sbcglobal account in error.

First I'm not sure about the benefit - because now I do not seem to have ANY access to my ATT.net account which is the more current of the two.

HOW do I undo this error? Help is much appreciated as I'm am trying not to freak out.

Accepted Solution

Official Solution

Community Support

•

207.7K Messages

2 months ago

We're here to help with getting your accounts unlinked, @lrphillips13!

To remove a linked account, follow the steps listed below:

Go to Profile.
Select Sign-in info.
In My linked accounts, choose Remove this account for the account you want to unlink.
Select one of the following, if prompted:
- A secondary user to replace you as the primary user
- No one
Choose a new primary account, if prompted.
Follow the prompts to remove the account from your ID.

Let us know if this helps!

Lacey, AT&T Community Specialist

0