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tswirka's profile

New Member

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3 Messages

Wednesday, May 18th, 2022 6:06 PM

can't send emails to bellsouth.net or att.net email addresses from my company domain

When sending emails to bellsouth.net or att.net email addresses from my company domain only, I get the following kickback message:

"Requested gave this error. Requested action not taken, mailbox name not allowed"

My company domain is zevcohen.com. We are not on any email block lists that I can find. I can send to bellsouth.net and att.net from my Yahoo account with no problems, it's only when sending from my zevcohen.com accounts that I get the error. Is att.net or bellsouth.net blocking my company domain for some reason? Can anyone help with this?

Thanks

Accepted Solution

Official Solution

Community Support

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221.4K Messages

1 year ago

We're happy to help point you in the right direction for help with your email, @tswirka.

 

We recommend emailing our block list group at abuse_rbl@abuse-att.net for further assistance with this. 

 

Feel free to reach back out to us with any other questions or concerns and thank you for contacting the AT&T Community Forums Team. 

 

Elmi, AT&T Community Specialist. 

New Member

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3 Messages

1 year ago

Thanks, emailing them right now.

Community Support

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221.4K Messages

1 year ago

You are so welcome, tswirka.

 

We do want to let you know that email address that we are referring you to, does get a lot of reports a day, so we do want to thank you for your patience and time while awaiting a response from them. 

 

Thank for using the AT&T Community Forums.

 

Matthew, AT&T Community Forums Specialist

New Member

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3 Messages

1 year ago

Thank you for the responses. ATT.NET had my domain blocked and they removed the block so we're all set.

Community Support

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221.4K Messages

1 year ago

We're glad to hear you were able to get things resolved, tswirka!

 

If you need any further assistance in the future, don't hesitate to reach back out to us! We'll always be here to help.

 

Thank you for being a part of our AT&T Community!

 

Donovan, AT&T Community Specialist

New Member

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1 Message

9 months ago

I have never sent email to anything related to ATT before from this domain and my first time sending I was met with this message that I am blocked. This has happened with another domain I sent from long ago. For many years your policies have been a royal pain! Why do you automatically prevent any email from any domain that is not owned by ATT? How in the world are you still in business? You must be subsidized by the US government, because I don't see how a business can operate like Vladimir Putin, shutting yourself off from the entire world!

Perhaps you have some reasonable explanation? Also, your statement that that one single email address gets too many emails daily to adequately deal with the issue is exactly what I remember reading from others. They had sent emails and waited months. I now remember I sent emails too YEARS AGO and never received any reply. Is this some sick joke? Perhaps you can clarify in a reasonable manner that might restore my confidence in ATT.

(edited)

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