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adt281460's profile

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Friday, March 24th, 2023 12:53 PM

Can I keep my e-mail address

I am cancelling my internet but want to keep my E-Mail address.  I currently have a [email scrubbed] address.

Community Support


232.3K Messages

1 year ago

We've got the answer you're looking for, @adt281460!


If you cancel your AT&T Internet account, you'll still have access to your account as long as your account is in good standing. If there is a balance owed on the AT&T internet account, you will lose access to the email until it is resolved. 


Learn more about keeping your email after you cancel your service. 


Let us know if you have any additional questions. We'll be happy to help!


Lacey, AT&T Community Specialist 

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