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laskowskitf's profile

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1 Message

Tuesday, January 24th, 2023 2:28 PM

ATT email

Many of my emails are going directly to the Trash folder rather than the Inbox.  How can I fix this?

Accepted Solution

Official Solution

ACE - Guru


9.9K Messages

1 year ago

Log into your account through

Click Settings (gear icon in upper right corner) then More Settings.

Click Filters on the left window pane.  Delete any filters listed that you did not create (there's likely one directing all mail to trash).

While you're in there, also click on Mailboxes, another place hackers like to mess around with.

Click #1 and #2 as shown below.  Make sure it only shows 1 of 50 above the #2 field.  Check that the info on the right side is correct.

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