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sherrb1158's profile

Scholar

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79 Messages

Monday, January 8th, 2018 6:45 PM

Yahoo email filters not sending to Trash as defined, going to Spam folder instead.

I have removed all previous blocked addresses for spam emails and set up only Filters to send emails with those addresses to Trash.  Instead of going to the Trash folder they are all going to the Spam folder.  How do I troubleshoot this problem?

Expert

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15K Messages

6 years ago

No troubleshooting to do.  The att/yhoo spam filters have precedence over user defined filters (user defined anything actually) so there nothing you can do in your filters that's going to change that.  As I repeatedly and sarcastically say in all these threads on this topic (your not the first one to complain about this) yahoo knows better than you what is and is not spam. 

 

For stuff that isn't spam that's placed in there the only suggestion I have for this is to flag those messages as not spam so that they move to your inbox and in the hopes that the spam filters eventually get trained to not treat such email as spam (my have to do this a number of times).

 

For stuff that actually is spam I am not sure why you would care whether it goes into the trash or the spam mailbox.  They both eventually get automatically emptied anyhow (in about a month).

Scholar

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79 Messages

6 years ago

Hey, "xyzzy",

 

Thanks for the response.  This is so frustrating.  I don't know why Yahoo Email even presents us with the options of setting up filters and destination folders if they do nothing.  I have spent many hours attempting to research why I can't just immediately trash all of this garbage, tweaking filter syntax, etc., but to no avail.  My intention was to eventually not have to deal with sifting through a screen full of spam folder every morning due to the constant deluge of garbage, especially from ".pw" domains, that nasty "svadiadokokinesia.com" domain and the "eboutads.com" and just "poo-can" them immediately!  Frankly, I don't understand why AT&T Yahoo Email even allows that trash past their firewalls.  Of course, us customers pay for the wasted bandwidth and storage and administration though our U-verse subscriptions, so there is apparently no incentive to put a stop to it or allow us to manage it on the back-end on our accounts.  (BTW, I haven't had any issues with having legit emails being sent to spam or trash.  My issue is that I'm tired of sifting through garbage in spam that I want "canned to trash" immediately.)

 

Even more important is the fact that the majority of these spam emails are blatant phishing scams.  With the newly publicized chip security issues that can exploit one's machine if they gain system access ... and the fact that virtually all of this spam includes links that uninformed users may click on, this should be of paramount importance to the support staff.  I always move such emails back to my inbox and flag them as "phishing scams" before trashing them, but the same offenders keep coming through, with ZERO apparent action on the part of the AT&T Yahoo Email staff.  So, what spam filters they are utilizing are apparently not effective whatsoever, their "report a phishing scam" feature is worthless and they should allow OUR filters to take precedence in any Boolean logic for email filtering.  Sometimes I wonder if they sit around laughing at us over beers after work for us banging our heads against the wall in our attempts to report phishing scams and use these supposed "tools". 

 

So, sorry for the tirade.  It may only make me feel a bit better for a moment to vent, but you've apparently already "been there and have the t-shirt"!  I appreciate your response and sharing your experience regarding the futility of my efforts as an end user.

 

Regards, and wishing you the best for 2018 and beyond!  ; 😃

 

 

Expert

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15K Messages

6 years ago

I don't know why Yahoo Email even presents us with the options of setting up filters and destination folders if they do nothing.

I assume the filters would work if the spam filters don't think it's spam.

 

Frankly, I don't understand why AT&T Yahoo Email even allows that trash past their firewalls.

I discovered the precedence problem because I had set up a filter which, if it got first crack the the email, would have sent all incoming email into my inbox.  I prefer to have my email client (Thunderbird in my case) deal with all of it.  I certainly don't want my ESP censoring anything.

 

(BTW, I haven't had any issues with having legit emails being sent to spam or trash.

I have.

 

 

Scholar

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79 Messages

6 years ago

I assume they must be AT&T Yahoo Email server-side spam filters, because I deleted all of my account "blocked address" spam filters prior to defining the offending addresses in my "filters" list with a destination of "Trash".  So far, not one single email meeting the criteria of the 27 "filter to trash" rules have been honored, yet they continue to go to the "spam folder".  Does that clarify my issue and assumption at all?

 

Thanks. ; 😃

Expert

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15K Messages

6 years ago

I assume they must be AT&T Yahoo Email server-side spam filters

I originally referred to them in my first reply as the "att/yhoo spam filters".  So yes, it's the server side filters I was referring to.

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