Why would my AT&T email account be suspended?
I have had an ATT email account for over 20 years. For some time, the account has been free. On 7/10/18 I received a message that the account had been suspended. I was told (in the message) that I could reinstate it by calling an AT&T support number. When I did, they said they couldn't help me at that number since it was support for Uverse, and they connected me to another number. This happened six times until I was connected back to the Uverse support number.
Any idea why my account was suspended? It was not from being inactive as I used it every day. And it was not from an unpaid bill as it was free.
I don't have any other ATT services.
I originally got the email account 20+ years ago when I had ATT dial-up. That account was associated with my land-line home phone. I recently dropped the land-line home phone. Could that be the problem? If yes, how can I reactive the email account?
Thank you for any help you can provide!!