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mimimoore's profile

New Member

 • 

1 Message

Wednesday, May 25th, 2022 5:38 PM

Why can't I download McAfee Internet Security Suite to my new desktop?

Won't allow download to start

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

207.7K Messages

9 months ago

Let's get your security suite working, @mimimoore

 

If you haven't already, we recommend checking out our Antivirus install instructions.

  1. Go to AT&T AntiVirus Plus and select Download Now.
  2. Enter your user ID and password.
  3. If you have internet speeds of:
    • 3Mbps or higher, go to Step 4.
    • 1.5Mbps or lower, select Buy Subscription. You can purchase a subscription for $5 per month.
  4. Follow the prompts to download and install AntiVirus Plus.
Mac users: If you downloaded AntiVirus Plus for Windows before December 2013, you'll have to cancel your subscription and uninstall from your computer before continuing.
 
Please let us know if you're still unable to download it after trying these steps.
 
Raiden, AT&T Community Specialist 

New Member

 • 

1 Message

2 months ago

My download keeps erroring out so it can't even download

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