Upon posting a question on this forum about hijack hurl redirects in the modem...5268ac "update"

Upon posting a question on this forum about hijack hurl redirects in the modem (even after a complete reset with THE INTERNET PROVIDER LINE COMPLETELY UNCONNECTED), along came a new "update" called 5268ac and then I was kicked from the forum (or so I thought, actually the entire modem reboot).

When the modem came back up I checked the logs and saw the update which poses itself to run as active on 5Ghz EVEN WHEN THE WIRELESS IS COMPLETELY OFF. I realize it is probably a spoof connection but it is impossible to delete, even the tech support over the phone is completely stumped. You can ping it but it cannot be disabled or deleted or anything else. I'll be taking a video of this shortly and posting it on youtube (att.monopoly = username....right now there's just videos of the hijack, hurl, redirect issues). The odd thing about this "update" is that I now have an IPTABLES inside of my router/modem from at&t. when I do a traceroute on my static ip address, it takes forever then times out. Stranger than that, if I traceroute my three domain names in my local server here, they are about 3 or 4 hops and in ms completed.

Has anyone else had these issues with at&t?

There's another internet provider coming here in a week but it sure would be nice to track this issue down to the source. Sherrie at AT&T tech support probably made notes on this latest strange indestructible 5ghz update calling itself 5268ac running on 802.11