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jonhall28's profile

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Saturday, November 22nd, 2014 1:37 AM

Upload speed in my area

My upload speed with a 12Mb plan is at .36 speed!!! I cant watch a tv show without it stopping every five seconds!!! what can i do?? I have an Ariss Modem NVG510, im in North HOllywood CA and in my area I bought the second highest speed plan.....the next up is 18Mb.... But im already paying 40$ for what im getting, it should be faster than this! ANyone have thoughts? know what i can do?

Professor

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2.4K Messages

9 years ago

That upload speed isn't proper for ADSL2+ plans at that tier. Have you had a technician out?

 

Also, upload around that shouldn't be causing videos to buffer.

 

Are you directly connected to your gateway when determing this?

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