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Community Support

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2.7K Messages

Wednesday, June 6th, 2018 7:31 PM

Upgrading your Browser from IE11

Internet_Alert.png

To continue enjoying and maximizing your att.net email experience, we ask that you please upgrade to a new web browser.  In the near future, Internet Explorer 11 will no longer be supported, therefore we ask that you upgrade to the latest Firefox or Chrome Browser.  If you opt to continue using your existing Internet Explorer web browser your mail experience will revert to AT&T’s ‘Basic Mail’.

 

Browser Downloads 

Learn why it is important to update your browser from:

Website Troubleshooting

Some website uses the latest updates a browser to improve the experience or take advantage of the latest changes. Sometimes they don't work right, not because of anything you did or AT&T did, it is just the nature of the beast. Learn some steps you can try to improve your experience

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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1 Attachment

Contributor

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3 Messages

5 years ago

I hate Chrome and Firefox so now what do I do?  I have chrome and am always running into problems as I am not as savvy as you younger folks (72) years young.  Is there some where I can go to get help that doesn’t cost an arm and a leg?

Contributor

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2 Messages

5 years ago

I am tired of this I am not a Robot to log in I do not see good enough to tell all the items in pictures, and sometimes takes 2-3 times to get it. I hope they are making changes to do away with that or I will have to go elsewhere.

Contributor

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2 Messages

5 years ago

I am tired of I'm not a Robot. I do not see good enough to tell some of the pictures and it sometimes takes 2-3 times to get it. I hope they are changing that or I will have to make a change.

Tutor

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6 Messages

5 years ago

" In the near future, Internet Explorer 11 will no longer be supported, therefore we ask that you upgrade to the latest Firefox or Chrome Browser.  If you opt to continue using your existing Internet Explorer web browser your mail experience will revert to AT&T’s ‘Basic Mail’."

 What is ATT's "basic mail"?  I may find that satisfactory.

 

Tutor

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6 Messages

5 years ago

Firefox maybe but Chrome absolutely not.  As invasive and grabby as Google/Chrome is they will take any inroad toward monitoring your every keystroke.  Another thing is bing showing up without an invitation. I don't need their help in choosing what I buy and or research. 

Tutor

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6 Messages

5 years ago

For the time being I searched and found Internet Explorer 11 for windows 10. Followed the instructions and pinned it to my task bar. Takes me straight to what I need every time without the invasive and meddlesome Google Products of Chrome and Bing

Contributor

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3 Messages

5 years ago

I think I will also try this and see how it works. Thanks

Mentor

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61 Messages

5 years ago

Google and Mozilla are not about to give up the users to Microsoft. ATT and others are pushing users to use the browsers Google wants for pure tracking reasons. for every user who signs up with them money flows to  the web site owner. 

 

While the terms of Google's contract with Mozilla are not public, even if Mozilla were contractually free to include anti-Google-tracking features, it would not be a wise move, business-wise. After all, it is not too smart to anger the company that provides more than 85 percent of your financing. The close relationship between Google and Mozilla leads to a number of serious conflicts of interest. The end result is that users' online privacy and security take a backseat to the protection of Google's revenue streams.

Google pays AdSense publishers (Web site owners)   money for every user who downloads  the browsers as a result of a referral link from one of their pages.

 

Regardless of what the message here is from ATT, it's all about tracking and marketing.

 

Expert

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15K Messages

5 years ago

@brbell said:

 What is ATT's "basic mail"?  I may find that satisfactory.

Here's a comparison of "full featured" vs. "basic".

 

Tutor

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6 Messages

5 years ago

So as I have mentioned before if you order a Submarine Sandwich and GOOGLE finds out about it the next time anything POPS UP on your screen it will say 10% off Jersey Mike's Subs.  How they get that is above my pay grade but it is tracking.  I bought an Android Phone from T-Mobile.  It was a Samsung Galaxy 7 or some such nonsense.  My Lady friend said you have to use GOOGLE Play for most Functions. I tried to co around that but to no avail.   Google Locks your phone after a no warning update you get two tries to guess which one of the Gmail accounts it wants you to use.  If you use your regular email they will send you a numerical passcode but it will tell you it does not recognize the passcode.  So if you take the $300.00 phone back to T-mobile they will try to get you back in business but they will eventually say you now own a Paper Weight.

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