Community Support
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2.7K Messages
Upgrading your Browser from IE11
To continue enjoying and maximizing your att.net email experience, we ask that you please upgrade to a new web browser. In the near future, Internet Explorer 11 will no longer be supported, therefore we ask that you upgrade to the latest Firefox or Chrome Browser. If you opt to continue using your existing Internet Explorer web browser your mail experience will revert to AT&T’s ‘Basic Mail’.
Browser Downloads
Learn why it is important to update your browser from:
Website Troubleshooting
Some website uses the latest updates a browser to improve the experience or take advantage of the latest changes. Sometimes they don't work right, not because of anything you did or AT&T did, it is just the nature of the beast. Learn some steps you can try to improve your experience.
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Are2D2
Tutor
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6 Messages
5 years ago
I wonder why the 2 "suggested" are Google products and therefore invasive, insidious, and know more about what's good for me than I do. hmm. Smelling a Rat.. No android phone w/o Google but it's never enough..
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Are2D2
Tutor
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6 Messages
5 years ago
I am not sure but both seem to be Googleish and therefore invasive and will "assist" you from now on.
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CPATAXASAURUS
Tutor
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3 Messages
5 years ago
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Are2D2
Tutor
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6 Messages
5 years ago
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CPATAXASAURUS
Tutor
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3 Messages
5 years ago
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CM5619
Contributor
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2 Messages
5 years ago
About 18 hours ago I when I tried to get back on my email account I got the message that I had timed out and needed to log back in. I've tried many times and keep getting the below problem. I would have tried the below solution but I do not see the "Not you" anywhere so that I can click on it. I requested Yahoo to call me an hour ago but haven't heard anything and doubt that I will. I had no problem accessing my emails on this browser or Firefox. Any suggestions?
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie.
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mickeycox
Contributor
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1 Message
5 years ago
CHROME WILL NOT DOWNLOAD. IT SAYS THAT MY SECURITY SETTINGS WILL ALLOW THE FILE TO DOWNLOAD.
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nightowl99
Tutor
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1 Message
5 years ago
Over the past several years I have tried both of these browsers several times each. Both have promised to be faster, more reliable, and several other "improvements".. Initially. each has appeared to have some advantages. HOWEVER, in the end, NEITHER stands the test of time compared to good old Internet Explorer. IE has continued to do updates. Now IE11. as for the other two, both appear that over time additional side or sub programs are being added in an attempt to make them more user friendly. UNFORTUNATELY, both of these browser get slower and slower to the point where they have become unusable and I have switched back to the trusted Internet Explorer.
That's my opinion, for what it's worth. Maybe you have better luck.
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CM5619
Contributor
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2 Messages
5 years ago
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gdecorte
Contributor
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1 Message
5 years ago
neither I have used both and they have real issues. Microsoft edge is better and comes with Windows 10.
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