Contributor
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2 Messages
Unblock / Delist IP request
we purchased the following IP pool 176.31.129.128/27, 145.239.180.160/27 from OVH but we noticed that emails sent to att.net or bellsouth.net are blocked by the behavior of the previous owner.
We are getting the following error on emails sent to att.net addresses:
553 5.3.0 flpd586 DNSBL:ATTRBL 521< 176.31.129.137 >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net [m] => ff-ip4-mx-vip1.prodigy.net (144.160.159.21)
and We are getting the following error on emails sent to bellsouth.net addresses:
553 5.3.0 alph132 DNSBL:ATTRBL 521< 145.239.180.160 >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net [m] => al-ip4-mx-vip1.prodigy.net (144.160.235.143)
I've tried the http://rbl.att.net/block_inquiry.html and emailed abuse_rbl@abuse-att.net with no response. Also verified we aren't listed on any other blacklists through mxtoolbox.
Can you help us?
Thanks!
ATTHelp
Community Support
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221.3K Messages
6 years ago
Hello neoda71,
I am sorry to hear about the issues that you're having and would like to help and look into this for you. Please send us a Private Message here: http://soc.att.com/2uEE6Ki with your account and contact info.
David, AT&T Community Specialist
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v2web
New Member
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3 Messages
1 year ago
Hi
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v2web
New Member
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3 Messages
1 year ago
Dear Team,
We are still getting the same issue, please delist our domain indianholiday.com.
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v2web
New Member
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3 Messages
1 year ago
The original message was received at Mon, 18 Jul 2022 11:47:30 +0530
----- The following addresses had permanent fatal errors -----
<[email scrubbed]>
----- Transcript of session follows -----
.. while talking to al-ip4-mx-vip1.prodigy.net
>>> MAIL From:<[email scrubbed]>
<<< 553 5.3.0 alph764 DNSBL:RBL 521< 103.161.43.41 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net
Reporting-MTA: DNS; in-mum-m136.icewarpcloud.in
Arrival-Date: Mon, 18 Jul 2022 11:47:30 +0530
Original-Recipient: RFC822; <[email scrubbed]>
Final-Recipient: RFC822; <[email scrubbed]>
Action: failed
Remote-MTA: DNS; al-ip4-mx-vip1.prodigy.net
Last-Attempt-Date: Mon, 18 Jul 2022 11:47:36 +0530
(edited)
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JefferMC
ACE - Expert
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33.2K Messages
1 year ago
The proper process is e-mailing the abuse address. No other process is provided.
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