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M

New Member

 • 

1 Message

Mon, Jun 8, 2020 8:32 PM

Unable to access SBCGLOBAL.NET email address

Hi! We've been unable to access my email address: [email scrubbed] for some time now. To unlock or reset password it directs me or sends a notification to old email address from 20+ years ago that I can not access ([email scrubbed]).

This was linked to my AT&T home phone number.

Is there anyway to reset the password by sending a recovery email to my son: [email scrubbed] or text to his AT&T cell.

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

203.7K Messages

2 years ago

Good Morning @mrsprude,

 

We know what a hassle it is when you can not access your email and we want to help!

 

Here is a really great article that should help you regain your access.

 

As an aside, since this is a public forum you may want to remove your name and phone numbers for your protection.

 

Please let us know if this resolves the issue.

Thank you,

RoyN, AT&T Community Specialist

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