spouse forgot her subaccount email password
I'm trying to reset my wife's email password.
we have sbcglobal email accounts.
she forgot her password and wanted to log into her account on her new laptop.
she tried answering the personal questions, but didn't know the answers and got locked out.
my account is the primary account when logging into ATT.com.
I logged in and spent the last hour trying to figure this out.
I went to "manage subaccount", but when i went to "edit" her account, there is no option for changing password.
I'm at my wits end.