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billko's profile
billko
#1 Star!
Helpful 1
10th stratosphere!

Teacher

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17 Messages

Monday, October 5th, 2015 6:08 PM

SPAM guard is on - and there's no way to turn it off!

I just realized that the thread I originally posted on was marked as "solved" a long time ago, so the proper thing to do is to post to a new thread.

 

I'm having an issue where I want SPAM guard OFF, but there is no way to turn it off in either the "new" email page or the old one.

 

Are there updated instructions on how to diasable it?

 

Thanks!

 

Bill

Accepted Solution

Official Solution

Tigereyze209

Professor

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3.9K Messages

7 years ago

Okay, I am a bit vague on HOW to do it, but what you want to do requires using IMAP settings. Basically, you simply pull all the e-mail off the server, and your app does all the mail processing.

settings are here: https://www.att.com/esupport/article.jsp?sid=KB424295&DPSLogout=true&_requestid=1560608

 

I hope this helps, and is what you are looking for.   Good luck.

 

OH, and obviously, you need a mail app capable of doing IMAP.

billko

Teacher

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17 Messages

7 years ago

I'm not letting this sink to the bottom. I use a third party client to read my mail because I don't want to use a browser to read my email, and now I have to check for SPAM through my browser anyway. Please have this looked at!
Tigereyze209

Professor

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3.9K Messages

7 years ago

Even third party mail apps have an option to set junk mail filters. Just saying.

billko

Teacher

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17 Messages

7 years ago


@Tigereyze209 wrote:

Even third party mail apps have an option to set junk mail filters. Just saying.


I think you entirely missed the point.  I want the SPAM to go to my third party mail app so I can filter it with that app.  I don't want to go to the web page just to see if AT&T filtered out something important.

 

I'm just saying.  😉

Tigereyze209

Professor

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3.9K Messages

7 years ago

Uhm, okay, well, good luck with that, then....

 

Hope ya figure it out.

lem3

Guru

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496 Messages

7 years ago


@billko wrote:
I'm not letting this sink to the bottom. I use a third party client to read my mail because I don't want to use a browser to read my email, and now I have to check for SPAM through my browser anyway. Please have this looked at!

What client are you using?  I use SeaMonkey (Thunderbird clone) and all the messages ATT/Yahoo places in the Spam folder online appear in the SeaMonkey Bulk Mail folder.

billko

Teacher

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17 Messages

7 years ago

I haven't been able to fix it, but I'm pretty sure I know what's wrong. It all started with the AT&T debacle where they updated the email web page and the ability to forward your email disappeared. Instead, the only option was to forward to the POP email server. Eventually that was fixed, but then the SPAM was not being forwarded and was sitting in the SPAM folder like it's doing right now. Interestingly enough, in the other option to Access Your Email Elsewhere - to download to the POP server - has an option not to download SPAM. I think the equivalent feature - Forward SPAM to your email address - does not exist. or more likely, it's still there, but there is no longer a link to it. Incidentally, that's the reason why the SPAM doesn't show up in my SPAM (or junk) folder on my third party app (T-bird). It's because I don't monitor the AT&T acct. Instead, it forwards all my email to another account, which I *do* monitor with T-bird.
billko

Teacher

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17 Messages

7 years ago


@Tigereyze209 wrote:

Okay, I am a bit vague on HOW to do it, but what you want to do requires using IMAP settings. Basically, you simply pull all the e-mail off the server, and your app does all the mail processing.

settings are here: https://www.att.com/esupport/article.jsp?sid=KB424295&DPSLogout=true&_requestid=1560608

 

I hope this helps, and is what you are looking for.   Good luck.

 

OH, and obviously, you need a mail app capable of doing IMAP.


Now THAT is interesting because the whole reason I forwarded my email to another account is because when AT&T first converted to Yahoo email, Yahoo did not have IMAP capabilities, and the account I was forwarding my email to does.  I had no idea that they actually have IMAP capabilities now!

 

Even though technically your suggestion didn't solve the real problem with the website, I am marking this a solved because you fixed the problem for me by showing me that I could avoid that whole mess in the first place.  I'm perfectly okay with that solution because then I can access my SPAM folder through my email app directly.

 

Thanks!

 

Contributor

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2 Messages

7 years ago

I still have the same problem and do not want to set up an IMAP client to pull in the contents of my Yahoo Spam folder.  Is there anything I can do that would result in the SPAM messages getting forwarded just like other messages?  The underlying problem is that Yahoo is marking things as SPAM which are legitimate, and I don't want to have to log into the Yahoo web interface just to check those messages periodically.

 

Thanks.

 

Dave

Teacher

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11 Messages

7 years ago


@Tigereyze209 wrote:

Uhm, okay, well, good luck with that, then....

 

Hope ya figure it out.


Pretty sarcastic. Definately unhelpful. This question is simple: "How to completely turn off Spamguard". Not how to reroute email, how imap works, what protocols are available through standard AT&T email services, whether mail is read online of offline, which client is being used, etc. Just "How to completely turn off Spamguard". And no, this hasn't been 'solved'.

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