
Contributor
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2 Messages
Someone keeps trying to gain access to my e-mail
I've received the same e-mail 4 or 5 times over the last few months from at&t saying that I forgot my User ID and have requested it which I have not. Someone is obviously trying to gain access, but I assume since it is e-mailing me and not some e-mail they have access to they shouldn't be able to get in? The e-mail says if I received it in error to call the number yet you only ever get the stupid robot that doesn't ever react to anything I tell it so..... really wish at&t used 2FA. So do I need to do anything or just ignore it?
ATTHelp
Community Support
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225.8K Messages
3 years ago
Hey, @YetiUprising. We can understand your concern about these emails, and we're here to help!
Let us know if you have anymore questions!
Ramses, AT&T Community Specialist
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