Protect yourself online
GT194749's profile

New Member

 • 

1 Message

Tuesday, March 22nd, 2022 7:01 PM

some incoming emails are not readable, some are.

Why are some incoming emails readable and some are not. All from trustworthy sites. This just started a few days ago HELP!

ATTHelp

Community Support

 • 

207.2K Messages

10 months ago

We're here to help you view your emails, @GT194749!

 

If you're having trouble viewing your emails, we highly recommend using Currently in order to do so, since Currently is what we officially support.

 

Using a supported browser should also help with ensuring that you don't run into any issues when trying to view your emails.

 

Let us know if you have any other questions or concerns, and we'll be happy to help.

 

Jarod, AT&T Community Specialist

tonydi

ACE - Guru

 • 

9.5K Messages

10 months ago

Define "readable".

New Member

 • 

2 Messages

2 months ago

I too have an issue with some incoming emails showing up as HTML. I am using the latest MS Edge and the Windows email App.

New Member

 • 

2 Messages

2 months ago

I forgot to add that my email address is a Yahoo/ATT email using @pacbell.net.

tonydi

ACE - Guru

 • 

9.5K Messages

2 months ago

@crashq   That's a known issue with Windows Mail and all Yahoo-based emails.  Microsoft broke something in their last update of Mail and has still not fixed it months later.  Speculation is that it is because they're close to releasing the free Outlook-based product that will replace Mail.

For now the only solution is to switch to an different email client (Thunderbird, BlueMail, etc) which are already OAuth2-compliant so you don't need a Special Mail Key to use them.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.