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natealthoff's profile

New Member

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2 Messages

Sun, Jun 19, 2022 10:36 PM

Site is blocked by AT&T Internet Security

Hello I run a site for a client that has AT&T as the ISP. They are getting an error when pulling up the site that says it is blocked by AT&T Internet Security because it is a phishing site. My client is worried it will be too much for their users to have to click through and add it. I'm trying to get the domain/page whitelisted but it looks like there are others having the same issue. Has there been any improvements on this or who can I reach out to for help to get it whitelisted again? Any help would be appreciated. Thanks! Nate
ATTHelp

Community Support

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200.2K Messages

3 m مضت

We can help you get assistance with unblocking the website, natealthoff.

 

We suggest that you reach out the AT&T Business Forums team. Several Forums members and customers whose websites have been blocked have been able to get them whitelisted by working with them.

 

If you need assistance with anything else, don't hesitate to reach back out. Thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

New Member

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1 Message

1 دقيقة مضت

Did you get a response from AT&T?  This is frustrating trying to find a resolution.

New Member

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2 Messages

1 دقيقة مضت

Had some conversation going back and forth with a support rep.  I think I got passed to a couple different departments, no one knew what was going on or seemed to know anything about this security application that was in place.  Never did get resolved and I can't even find my PM's any more to follow up.  Very disappointing.

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