Serious SPAM error in email
I HATE webmail!!!!! Therefore I receive my email in Outlook. But, because I cannot turn off your spam filter in webmail, AT&T "steals" messages that they don't want me to receive. So I have to check that hated webmail folder regularly anyway.
Well, are you completely clueless?! The AT&T spam filter threw my email notification that my AT&T bill was ready into SPAM! Since when does your ineffective system think that your own bill notification should be withheld from your paying customers?! If I don't pay that bill, I'm sure you'll suspend my service.
To defend myself from your spam filter withholding my bills from me, I now have a spreadsheet that I check weekly so I know if I need to research a missing bill or statement. To whom shall I send the bill for my time? I'm furious!!!