sbcglobal.net :unable to open server connection
i have a user with an sbcglobal account and he gets the error message in the title. We have checked the wireless connection on his kindle and it connects properly, we also checked the device and it has no issues.
I just checked the settings again and used these for the IMAP configuration and still no changes .
- Inbound server – mail.att.net
- Port – 993
- SMTP server –mail.att.net
- Port – 465 or 587
- SSL required – Yes
As I was refreshing the inbox, couple emails were delivered and now it went back to giving the error message. The other programs on his device connect to the internet without issues but when he tries to access the email , he gets the error more times than not.
Thank you in advance for your assistance.