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dscottfrazier's profile



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Tuesday, July 23rd, 2019 4:12 PM

SBCGlobal Account Is Gone

My account seems to be gone completely.  I got emails up through Friday last week at noon.  Then I got a notification on my cell phone that I needed to re-enter the password.  I went to the settings (accounts) on my phone and entered the password.  That did not work and it opened up a sign on screen for  I logged on there but it did not recognize my user name (which is my email address).  I've tried logging on via the site (what I usually do) via a laptop computer and I get the same results.  It's as if my account has been deleted.

Community Support


229.9K Messages

5 years ago

We're here and ready to help, @dscottfrazier!


Have you tried clearing the cache and cookies on your browser, or resetting your password? If that doesn't work, you can also try these steps that we have available.

If these extra actions don't result in getting you logged back in, let us know- we'll be here and happy to assist! 

Donovan, AT&T Community Specialist

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