Protect yourself online
Omied's profile

New Member

 • 

1 Message

Sunday, November 20th, 2022 10:00 PM

Retail website being blocked from AT&T customers

@ATTHelp Receiving various reports that our customers are blocked from accessing our site omied dot com (omied.com) from the AT&T network. This is occurring during a product advertising campaign for the holidays, and this indiscriminate block is putting a stain on our brand while causing us to lose revenues in addition to advertising costs. Can you please forward this to the appropriate group to allow AT&T customers to access the website. We're getting ZERO response from all communication channels and we've been informed by our host provider that several of their clients are having this issue during our busiest season. This is evident by the many similar posts we're seeing on this forum. 

Your urgent assistance on the matter is critical.

tonydi

ACE - Guru

 • 

9.5K Messages

2 months ago

VirusTotal shows two security vendors who feel the site has malware on it.

JefferMC

ACE - Expert

 • 

30.9K Messages

2 months ago

Since your hosting vendor owns the IPs, the network, the servers, etc., it would behoove you to put the ball in their court and ask them to resolve the situation with AT&T.  And, probably help with the malware reports, too.

New Member

 • 

2 Messages

1 month ago

I am running into the same issue. I have completely cleaned the site firstshottn.org. How do I get it re reviewed and removed from being blacklisted. I do not see any type of ticket I can create for ATT. Cannot even use a service like Securi because they do not remove ATT. Any suggestions?

Thank you

tonydi

ACE - Guru

 • 

9.5K Messages

1 month ago

@KoryC  

I suspect this has a good chance of being the reason why it's getting blocked.  These are fresh results but it's been that way for at least a month.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.