resetting a forgotten user name and password for my son's sub-account email
What I want most is to talk or chat with someone who can help me reset my son's forgotten user name and password so he can regain access to his email. I've tried several of the help suggestions that didn't work. If you send the reset code to his email, he won't be able to access it. Can you send it to my mobile number or my email? VERY frustrating.