Contributor
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1 Message
repeated email blocks
Please forward to ATT E-mail security people:
I manage a Virtual Private Server at DigitalOcean. For the past month, I have had outgoing mail blocked by ATT with a 553 error.
During this time ,I have investigated, and repaired accounts. I have rebuilt the server, using a different assigned IP, about 4 times.
Today, my server at newly assigned 67.205.149.169 was blocked immediately upon startup.
Each time the server is rebuilt, I attempt to send a message from a hosted acct (***) to my ATT acct (***). I always get a bounce message like:
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
*** host ff-ip4-mx-vip2.prodigy.net [144.160.159.22]
SMTP error from remote mail server after MAIL FROM:<***>:
553 5.3.0 flpd589 DNSBL:ATTRBL 521< 67.205.149.169 >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net
I do forward the message; seldom get a response; and never get a reason or resolution to the problem. MxToolbox and other rbl monitors do not show errors with the site. If I could, at least, know WHY the site is getting blocked, I can take some action.
FYI - Server is on CentOS 7, using CloudLinux, and cPanel. Server is in what DigitalOcean calls a Droplet of virtual hosting with attached Volumes of storage. Each rebuild takes me 1-2 days.
[Edited for privacy. This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
iamiJohn
Former Employee
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371 Messages
6 years ago
Hello,
67.205.149.169 is not listed on the AT&T RBL. If there is a bounce message within the last 24 hours, please send me a private message with the updated bounceback message.
Thanks,
-john
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