Remove IP from Black List

Are you getting the message back saying that your IP is blocked?

Did that message tell you to forward the message to a particular e-mail address?

Did you do that, explaining your history with the IP and what you do to prevent SPAM?

Hi, Thank you for your reply.  Yes, I received a return to sender email stating that my IP address is blocked.  I forwarded that to the abuse_rbl address listed, but it too came back as undeliverable.

Please check the address and try again, as that abuse_rbl address is the only documented channel for clearing up this problem.

The address is correct.  I'm trying again.   It would be great to here from ATT.

Never mind.  It's time for me to eat humble pie.  I did get an email back stating I would be removed from the black list within 48 hours.  I missed that message originally because it was placed at the bottom of the long email chain rather than the top.  Anyway, thanks for responding!

We're glad to hear that you were able to get your IP unblocked, @ibnets!

If you need any additional assistance in the future, please don't hesitate to reach back out. Thanks for using the AT&T Community Forums!

Jarod, AT&T Community Specialist

Your System is killing my business att, You keep blocking emails to my clients and are costing us thousands of dollars a day. Your abuse email fails to respond EVER.

I don't know any way to say this without offending you, which is not my intent, but here goes.

It's crazy to be using a free email service, especially a crappy one with zero real support or accountability, to run a business that could lose thousands of dollars a day when that service encounters problems. 

Spend $100 a year to get your own domain name and a real web/email host and look like a real business.  You'll have support when issues arise and leverage to get things handled quickly.