New Member
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3 Messages
Redirects or APi calls from our host are being blocked
When I have ATT smart home manager it blocks any calls I made. When I disable it works fine. I can disable it but this concerns me that the endpoint will have issues with our customers. We allow customers to mask our domain for better ownership etc but are not able to if the customer is on or using a device that uses smart home manager.
is there a process to go through to approve a domain etc in order to avoid this?
JefferMC
ACE - Expert
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30.3K Messages
5 months ago
There is no documented process. I might suggest you try over in the Business Forums to see if they have a process:
https://bizcommunity.att.com/?source=ESsWCfCTA0000000L&wtExtndSource=cfm_BizCommunity
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ATTHelp
Community Support
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203.8K Messages
5 months ago
Hello nudavinci64, I am happy to look into this for you. May I have the ip address?
Kathy
AT&T Business Social Media
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ATTHelp
Community Support
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203.8K Messages
5 months ago
May I have the ip address?
Kathy
AT&T Business Social Media
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nudavinci64
New Member
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3 Messages
5 months ago
Which IP do you need? it blocks it on my phone and at home.
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ATTHelp
Community Support
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203.8K Messages
5 months ago
Let's try the home.
Kathy
AT&T Business Social Media
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JefferMC
ACE - Expert
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30.3K Messages
5 months ago
I'd say she would need, privately, the DNS name that you're trying to call.
But you likely don't want to post it in this public thread, eh?
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