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dsheridn's profile

Contributor

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2 Messages

Sun, May 3, 2015 1:05 AM

Problems Loading Certain Websites

Strange problems: I recently began having difficulty loading select websites, especially Wikipedia and Netflix.  When the problem occurs, the page will try to load and then get stuck almost immediately.  Sometimes I will try twenty times before I can get the page to load.  Here are some details:

 

o For Netflix, the problem only seems to occur when trying to access the area of the site for browsing streaming content.  I can access the area for DVDs.

 

o Once I get to a streaming movie and it begins to stream, it is stable.  I can usually watch the entire movie with no buffering problems or glitches.

 

o The problem occurs in all browsers that I have tried (Safari, Firefox, and Chrome).

 

o When the problem occurs, I can't access Netflix or Wikipedia.  But I can access a Google search with no problem, as well as most other websites.

 

o I am using a Macbook Pro running Yosemite 10.10.3

 

o When I use the same computer at work, I do not experience the problem.  Wikipedia always loads fine (I haven't tested Netflix).

 

Anonymous

New Member

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25.7K Messages

8 years ago

I'd say no to browser problem, hardware, software and your connection. Line speed differences might explain it, time of day site traffic loads are a possible source, too. I've experienced similar problems on my iMac/Mavericks with Chrome and Safari but where we differ is clearing cache and cookies fixed my problem and I only use one connection (home). I used: Safari/Preferences/Cookies/Remove all non-favorites and that seemed to work. If there is a significant line speed advantage at work it is possible that the slowdown caused by cache and cookies at home is overcome by better speed at work but . . . 

 

The more I think about it the more likely I find time of day and traffic loads as the culprit. Why Wikipedia and Netflix? I can't say and I have to say those sites weren't part of my problem. Still those other possibilities, browsers, hardware/software and your connections are pretty much contraindicated by what you describe. 

Contributor

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2 Messages

8 years ago

Thank you for this response.  I followed these instructions.  Right now Netflix sees to work.  I will monitor this and report back what I experience.  I appreciate your response.

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