Please Help - CARE CODE: 201 - cannot access email!
All of a sudden, I cannot access my sbcglobal.net email that I've had for 20ish yrs on our desktop or laptop. I can still get to it through the yahoo app on my phone but when I try to add it through the app on my husband or daughters phone - I get the same error. I have scoured the internet and this forum for fixes and NOTHING is working. I've tried different browsers, different devices, changing the password on the main account (my husbands), I've tried accessing it through Outlook, clearing the cashe, going in through backdoor sign ins, I tried this zen key thing which did nothing. No matter what I try, it circles me around to the main sign-in screen and then I get the same error.
My husband is an AT&T employee and the account was originally set up through his sbcglobal.net email address. My daughter and son also have emailed linked to it but theirs are yahoo.com addresses. I can get into my husbands and kids fine - but not mine. I CANNOT lose this account. I used it for everything and have so many medical related emails and such that I desperately need. I've been frantically forwarding things over because I'm worried it's going to disappear on my phone as well. I'm hesitant to call AT&T because I heard that when they help you try to reset it, that I'll lose the one on my phone and then they'll all be gone and no one has been able to fix this issue. I don't know what too do and am slightly freaking out.
Check your entry and try again. Keep in mind, you’ll have to reset your password after too many unsuccessful login attempts. CARE CODE: 201 [LU100]