Voyager
•
4 Messages
Phishing Attempt
I am receiving email messages telling me that my email account has exceeded my defailt limits and telling me that I need to take steps to correct the problem. However, the email address ( icare7@vm.customercare.att.mail.com ) looks suspicious and the rest of the message is suspect.
Is there a fraud department that I can forward these messages to for investigation?
Accepted Solution
Official Solution
lem3
Guru
•
498 Messages
8 years ago
The long answer:
http://www.att.com/esupport/article.html#!/email-support/KM1010551
The short answer:
What you should do
If you suspect a bill-ready notification or payment confirmation email was not sent from AT&T or is in any way fraudulent, do not open the email, click any links within the email, or open any attachments. Please report any suspected fraudulent emails or links to AT&T via email to scam@abuse-att.net. When possible, include the full email header to help us identify the origins of the email.
0
0
Tigereyze209
Professor
•
3.9K Messages
8 years ago
Yup.
Pick one of there care team links (any will work) and send a message with your name, account, phone, contact email, best time to connect with you, and a message with your needs. Give them a couple days or so to get back with you, and I hope they can help.
U-verse problems, ATTU-verseCare.
Cellular Problems, ATTMobilityCare.
Billing/other problems ATTCustomerCare
Please mark replies as solutions if it fixed your problem. This helps other members find answers quickly.
Good luck
0
0