Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Protect yourself online
pharafamily's profile

Coach

 • 

2 Messages

Friday, September 26th, 2014 12:30 AM

Paying for 6mbps; only getting 3mbps speeds!

I've been paying for 6mbps (Uverse Internet) for months now, since I've upgraded from 3mbps.

However, I still consistently get 3mbps speeds, (or less,) even though I pay for the faster speeds.

 

I believe that is not a problem with my computer, as all my mobile devices get the same speed.

Tutor

 • 

5 Messages

9 years ago

I have DSL and same thing since last November.  I've had them out 5 times or more and they can't/won't fix it.  My service is good to the Chico, CA hub.  I'm in Redding, CA.  I have been tracking my speed on speed test and it's terrible.  Once in a while the DSL goes down and right after it comes back on my speeds are back at 5.25 MBS until their network gets saturated again. Then it's back to 1.2 to 2.5MBS

 

I am going to write to the CA atty general but I don't expect any help.  [Per Guidelines:  Keep it Relevant and Appropriate].

 

If you serch the internet, this problem is all over the country.  Idon't know how they can get away with advertising how great they are, when in actuality they suck.

 

Maybe it's just the NSA sucking up all the bandwidth.

Tutor

 • 

5 Messages

9 years ago

 

I am going to write to the CA atty general but I don't expect any help.  [Per Guidelines:  Keep it Relevant and Appropriate].

 

 

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.