Parental Approval For Sub Accounts

I've finally had this resolved.  The problem lies in the fact that Yahoo! manages AT&T's e-mail.  There was a deadline date for AT&T (I believe it was the 10th of July) at which point the sub-accounts which weren't approved were disabled.  In the sub-account management (through myATT.net) I was then able to approve those sub-accounts with AT&T.  That still meant I needed to approve them with Yahoo! also.

However, when the sub-accounts logged in, they were still presented with the standard "need parental consent" message and logging into with the parental account still did not list the sub-accounts.  Following one of the links, I was able to find a Yahoo! help form.  I filled out the form-- of which I was a little skeptical because it didn't address my exact problem-- submitted it, and crossed my fingers.  It took a week before I discovered any results.

This morning when I logged onto my son's sub-account, I still had the "need parental consent" message.  I clicked the button to log on with the parent account, not expecting anything different.  To my pleasant surprise, my son's account was listed as needing to be approved.  I gave it approval and was then able to log on to his account right away.

I hope this helps someone else.

Here is where I started with Yahoo! (http://io.help.yahoo.com/contact/index?locale=en_US&page=contact&srcContact=acct_care#comm-form)  Use the "E-mail a Support Agent" option.  Good luck!

My daughter can't access her email. She gets this message: 

Kids & Parents: We want to make sure you know about an important change coming to all family accounts on Yahoo!

Kids: Please ask your parent to sign in with their Yahoo! ID to give us permission for you to keep your account.

I clicked on "parent consent" at the bottom of the page. I signed is as instructed with my info to give consent.  It brings me to a page that says that I do not have any children's accounts needing parental consent.

She can't get her email because she needs consent and I can't give it.  I went to my sub-accounts where her account is listed and nothing is there to give consent.

This is something new as of July 1st.

Just spent almost an hour on the phone.  Apparently, they are being inundated with phone calls about this problem.  She submitted a request to fix it and I should hear from someone within 48 hours.  Just wanted to let everyone know.

Having same issues...

One of my subaccounts is for my kid. We got a "you need a parent permission" to log in message. I followed the link(s) and enabled the sub account...I've done this 4-7 times....we are still getting blocked...

Lots of people are having same issue there are few in another forum Adam24kelly and myself been working together on this, Adam24Kelly went to their ATT account and in the sub accounts there was a link for parent consent ,I have not been there yet just seen the PM that was sent to me, they way I understand it unless it changes you have to give both ATT and Yahoo consent,, ATT released it but Yahoo still has not They are still working with Yahoo on that end. This whole thing was not thought out before putting forward ended up with a big issue ticking people off, Sure hope someone comes up with the answer soon

Anyone having any luck yet?  In the exact same boat here.  Been working on this for over a week...many calls to AT&T been told multiple times they are "fixing it" and I should hear from someone within 24-48 hours...guess what...never heard from anyone.  Now on hold for the 5th time on a call lasting over 2 hours.  This is beyond rediculous!!!

No luck on this end tried to go to my account and look in my sub accounts and now has me locked out says an error has occured in our system that has kept you from logging in pleas try again later----well how about that!!!!!!

I am in the midst of trying to resolve this as well.  Keeping track of 'progress' (or lack thereof) here:  https://forums.att.com/t5/Email-Internet-Security/My-child-s-account-has-been-disabled/m-p/3527185/highlight/false#M16785

Well they must have corrected the issue with the sub accounts I just tried my sub that would not go and it went ok this time hope all the rest of you have that luck