Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Protect yourself online
KaliLash's profile

Contributor

 • 

1 Message

Thursday, October 30th, 2014 12:02 AM

outlook 2013 email set up disappeared

Sunday I had my ATT email through Outlook and then it stopped working.  I can get my email thru ATT, but no longer thru Ouctlook. I keep getting login error messages. I went to ATT's web site to troubleshoot, but the Outlook 2007 it shows suggests I start at a tool bar menu in Tools and go to Account Setttings. I don't have a pulldown for Tools or anything that says account settings.   How do I fix this w/o deleting reloading all and losing my Outlook folders?

Thanks 

Kali

Former Community Manager

 • 

10.4K Messages

10 years ago

 

Hi @KaliLash 

 

In Outlook 2013, you will need to go to File, them click on Account Settings under Info tab. From there you can try using repair or edit options to verify your settings, or remove and add the email account. Link to setting and instruction.

 

I hope this helps,

 

Thank you,

Dmitriy

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.