Protect yourself online
J

New Member

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1 Message

Thursday, August 13th, 2020 2:18 PM

not receiving email from Facebook

For some reason, emails from security at facebookmail dot com are not arriving to my at&t account.  Facebook shows the emails are being sent, but the emails are not showing up.  This is causing a big problem for me.  Really hope to get a solution.  I've reviewed the spam folders , email filters, etc.  Up until May, things were fine with this, but now, a few months later, there is this problem.  Really need your help, AT&T.

ACE - Guru

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9.9K Messages

1 year ago

@cairnes   As you can see, this has been an issue going back years.  ATTHelp has never given any solution and getting to the dept that might be able to fix it is as close to impossible as it gets. 

Best suggestion is to point FB to a different email account (not anything run by Yahoo).

New Member

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2 Messages

1 year ago

@tonydi  I would point my account to a new email but I can’t change it without my password. 

ACE - Guru

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9.9K Messages

1 year ago

So you're not able to log into Facebook?  Yeah, that's a problem that I can't see a way around. 😕

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