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Myemail89's profile
Employee

Employee

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1 Message

Friday, February 1st, 2019 4:37 AM

myatt account does not reset yahoo email password

I was asked to change my password for yahoo... I was then redirected to myAtt site... it allowed a password change, but yahoo still says my password is wrong... how can I change my password on yahoo... this is a pacbell.net email... I can’t seem to find help with this 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

ATTHelp

Community Support

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210.3K Messages

4 years ago

Hi @Myemail89!

We'd love to help you here! Is the email address associated with an AT&T account? Or is it a free email account? We suggest that you Reset your Password using myAT&T.

Let us know if this helps!

Yetty, AT&T Community Specialist

New Member

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1 Message

2 years ago

My emails are through att and they both have red triangle next to them.

ATTHelp

Community Support

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210.3K Messages

2 years ago

Let's see if we can get your email working again, @Percyjs.

 

Are you using an email client or a browser to access your emails?

 

Just to clarify, are you having trouble when you send and receive email?

 

Here is more information on how to troubleshoot your email.

 

We recommend that you either use an email client that is Open Authentication compatible or create a Secure Mail Key for your email. These are security measures which are required now, in order for your email to work properly. They protect your emails against hackers and fraudsters. The Secure Mail Key is a 16 digit passcode that replaces your current password.

 

Also, we suggest to look over the section on third party mailboxes. You may have to update your email settings, so that everything is correct.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

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