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heli-tech's profile

Contributor

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5 Messages

Wednesday, April 19th, 2023 11:27 PM

my wifi is strong , but broadband drops off ever 20 minutes to 2 hours

happens every year from dial up to dsl - broadband  , the copper line is 0ld . have tech coming tomorrow .

Community Support

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232.8K Messages

1 year ago

Thanks for reaching out to us about your intermittent internet service, and we'd be happy to help you @heli-tech

 

In order to further help with your internet service then we'll need to meet in a DM. We'll need to gather some information in order for us to take a closer look into what is happenign. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

 

We look forward to hearing from you. 

 

Robert, AT&T Community Specialist 

Contributor

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5 Messages

1 year ago

Great fix 30yr experience tech . Followed the line till the issue was found an hour +. He fixed the issues we had for years . No more rain season line problems .We had 100yr plus Att phone lines for the family.

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