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viller23's profile

New Member


3 Messages

Saturday, October 29th, 2022 1:34 PM

My website is being blocked by AT&T


Several customers have blocked my website, which has no reason to be blocked for spam. Because I use Shopify, I have confirmed that there is no reason for me to be flagged for spam. I called Customer Support and received no help.


ACE - Expert


32.3K Messages

7 months ago

Make up your mind.  Is your website being blocked or are your e-mails being blocked?  Two different things.  Two different causes.  Two different resolutions.

New Member


2 Messages

3 months ago

Some possible solutions you can try:

  1. Contact AT&T: You can try reaching out to AT&T to find out why your website is being blocked. You can contact them through their customer support channels, including their website, social media pages, or phone support.

  2. Check for malware or security issues: Your website may be flagged as spam if it has been hacked or contains malware. Run a security scan of your website to check for any security issues that may be causing the block.

  3. Verify your domain: Verify your domain with AT&T. This will help AT&T identify you as a legitimate business and reduce the chances of your website being flagged as spam.

  4. Check your IP reputation: Your website may be blocked if your IP address has been blacklisted due to spamming or other malicious activity. You can check your IP reputation using various online tools.

  5. Update your DNS records: Make sure your DNS records are up to date and correctly configured. Incorrect DNS records can cause your website to be blocked.

If you have tried all these solutions and your website is still being blocked by AT&T, you may want to consider seeking the help of a professional website developer or a security expert who can assist you in resolving the issue.

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