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mrinkul's profile

Contributor

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1 Message

Mon, Jun 10, 2019 7:03 AM

My pacbell.net account won't allow me to access it today. I've had it for about 20 years

My pacbell.net account won't allow me to access it today. I've had it for about 20 years

ATTHelp

Community Support

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203.9K Messages

3 years ago

We're here to help, @mrinkul!

What error, if any, are you getting when you attempt to sign in on att.net? Try a password reset, if you haven't already.

John, AT&T Community Specialist

Contributor

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3 Messages

3 years ago

For the last 20 years:

Starting several days ago:

  • It redirects me to Sign in now! AT@T page that prompts me to enter ID/Email and Password
  • I enter my ***********@pacbell.net and password I was entering into yahoo page for 20 years and click Sign In
  • It redirects me to Set Your Personal Password page that prompts me to enter New Password and Confirm Password.
  • I enter my new password and confirm password and click Continue
  • It redirects me to We're sorry page that shows me a message that is an image:

We’re Sorry.

We cannot process your request at this time. We apologize for the inconvenience.

For more information, please Contact Us.

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