We are aware of an outage currently impacting our Mobility users and are working to resolve it ASAP. For the latest info please visit our Service Outage Information page.
We apologize for this incovenience.
Protect yourself online
ja3's profile



5 Messages

Thursday, July 25th, 2019 6:28 AM

Most of my sbcglobal.net email Contacts and Contacts "notes" have disappeared suddenly today!

I have had my sbcglobal.net email account for over a decade. Suddenly today most of my email Contacts and Contacts "notes" have disappeared today!


I have Comcast as my ISP; and this new problem appears on both Safari and Firefox browsers?????



15K Messages

5 years ago

Unless things change with contacts I think your contacts gone forever.  Up to a day or two ago you had a option to "restore from backup".  But as I am writing this that's all gone now.  There's a new UI for contacts which to put it polity as I can is crap.  It might be a work in progress and the restore from backup might come back.  But it isn't there at the time I am posting this.  Maybe it was the switch to this new UI that clobbered your contacts in the first place.


See also this thread.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.