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New Member

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4 Messages

Friday, June 18th, 2021 3:57 PM

Closed

McAfee download does not offer the free use for ATT internet as stated in the ATT support video

https://www.att.com/support/article/u-verse-high-speed-internet/KM1010110

Yesterday I called 1-800-528-2020 and asked for help getting the McAfee Internet Security Suite

free version down loaded to my desktop computer. I've had the suite on 3 Windows 7 computers

for several years and for some unknown reason McAfee just disappeared. 

The 4 different people that I talked with were very helpful but were unable to solve the problem.

My internet speed is 75Mbps and works perfectly.

When I access the link above and click on the GET IT I am sent to the download window.

I then choose the (English version) and then I get a new window with all the offerings but

not a free one like it says in the link above & in the video.

Why is this not available & why doesn't anyone there have any idea either.

This conversation has been merged. Please refer the main conversation:

Unable to Install AT T Internet Security Suite

ACE - Expert

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27.9K Messages

3 years ago

CS is 1-800-288-2020.  Is that the number you called?

New Member

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4 Messages

3 years ago

Yes I called -- 1-800-288-2020

Sorry I fat fingered prefix 288 with 528

I noticed it almost immediately but didn't know how to edit it.

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