
Contributor
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1 Message
mail problems not receiving emails
DO NOT RECEIVE mail since 1/1/2018,
1) MAde 3 call to customer service regarding problems with incoming emails,
2) spent 4 hrs on the phone for 3 consecutive days,
3) asked to generate a troupble shooting task adn escalagte for resolution
4) Received NO communication back, neither email, neither phone call.
5) Your support - is ignorant and unprofessional.
6) Aware of Verison Acquisition, but ATT is suppose to support ATT customer, knowing that Yahoo does not have live support.
It is anacceptable adn cost us a lot of troubles.
If it will not be fixed in 24 hrs, we will use all teh social media sources to get ATT mail customers out of yoru company.
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