Gifts that connect us - Get Free Galaxy Buds FE - Black with your purchase of a qualifying Samsung smartphone, today, Online Only!
You can also get the Samsung S23 FE & iPhone SE for only $0.99 a month!
Protect yourself online

New Member


1 Message

Thursday, November 19th, 2020 10:46 PM

Login to account online

I'm trying to login to my account on my computer. Every time I do it says "Double check your ID and password and try again. Care code 201[LU100]

My id and password are correct every time I type it in

Community Support


224.8K Messages

3 years ago

We're here to help, @Cr107.



Are you logging into the app or a web browser? Are you able to log in using another device other than your computer?


We recommend:


Let us know if this helps.



Elmi, AT&T Community Specialist.


Not finding what you're looking for?