Protect yourself online
C

New Member

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1 Message

Thursday, November 19th, 2020 10:46 PM

Login to account online

I'm trying to login to my account on my computer. Every time I do it says "Double check your ID and password and try again. Care code 201[LU100]

My id and password are correct every time I type it in

Community Support

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229.5K Messages

3 years ago

We're here to help, @Cr107.

 

 

Are you logging into the app or a web browser? Are you able to log in using another device other than your computer?

 

We recommend:

 

Let us know if this helps.

 

 

Elmi, AT&T Community Specialist.

 

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